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Diversity Equality & Human Rights Policy

Practice Policy on Diversity Equality & Human Rights 



….is about creating a fair society where everyone can participate and has the opportunity to fulfil their potential. It is backed up by legislation designed to address unfair discrimination on the grounds of gender, trans-gender, partnership status, caring status, ethnicity, disability, age, sexual orientation and religion or belief 


….is about the recognition and valuing of difference in its broadest sense. It is about creating a culture and practices that recognise, respect, value and harness difference for the benefit of the organisation, its employees and patients and other service users 


….is about fairness, respect, equality, dignity and autonomy in how people are treated and in the services that are provided 


  • This policy sets out Escentics commitment to the principles of equality, diversity and human rights for all. It covers all of our functions, both in employment and the provision of our services.

  • The diversity of our workforce and the community we serve is one of our greatest strengths and we wish to create an environment in which the services we provide and our workplace is free from unfair or unlawful discrimination and harassment and where human rights principles are upheld. We also want our workforce and our service provision to reflect the communities we serve.

  • We will challenge inequality, discrimination and disadvantage and will work to achieve the highest standards of service delivery and employment practices.

  • We will work to ensure that equality, diversity and human rights principles are owned, valued and maintained by everyone at Escentics, our staff and those who provide services on our behalf. 


  • We acknowledge that there is discrimination and inequality and will work to find ways to address and eliminate this. No one who uses or seeks to use our services or who is a prospective or actual employee should receive less favourable treatment on the grounds of their gender, trans-gender status, partnership status, caring status, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, responsibility for dependants, age, trade union or political affiliation or religion or belief.

  • We fully support and will comply with all legal requirements and Codes of Practice on equality and human rights including, as relevant, those set out in Appendix 1. 


We are committed to :

  • Seek to provide services that meet the requirements of individuals and communities fairly, equitably and in a non-discriminatory way

  • Seek to embed the principles of fairness, respect, equality, dignity and autonomy in all that we do

  • Consider the needs of our patients when we are planning and delivering our services

  • Consult, engage, involve and work in partnership with communities and individuals

  • Be accessible and flexible when providing our services taking the differing needs of individuals and communities into account

  • Equality impact assess our policies, programmes and processes and take action to address adverse impact where this is identified and where possible

  • Monitor and evaluate our services to ensure that they are meeting the needs of our patients, of carers and of family members 


We are implementing our policies on Equality and Diversity in Employment and Dignity at Work which include:

  • Ensuring equality of opportunity and non-discrimination in recruitment and selection

  • Investigating and addressing bullying and harassment in the workplace

  • Providing support for those who experience discrimination or harassment

  • Implementing workforce and recruitment monitoring and review procedures

  • Ensuring equal access to training and opportunities for development

  • Taking positive action to redress imbalances and under-representation across all of the equality strands

  • Equality impact assessing all policies and procedures and taking action to address adverse impact where this is identified and where possible

  • Providing equality and diversity training for everyone employed at Escentics

  • Monitoring and evaluating the equality and diversity policy 


Escentics is responsible for overseeing progress toward achieving the aims of this policy. Specific responsibility for its effective implementation rests with Daljit Sohal and Sukhi Sohal. They are responsible for ensuring that equality and human rights is effectively integrated, implemented and monitored within their service areas.

Individual employees and their representatives also have a responsibility to abide by the policy and co-operate with measures introduced to promote equality of opportunity and human rights principles.

In implementing this policy we will:

  • Communicate the policy to our employees, job applicants, providers and potential providers

  • Allow access to view our policy to service users

  • Ensure that adequate resources are available to fulfil the objectives of the policy 


We are establishing information and monitoring systems to assist us in assessing how we are progressing on equality, diversity and human rights in service provision and as an employer.

We are developing a schedule for reviewing the effectiveness of our equality, diversity and human rights action plans and strategies. 


Any employee or job applicant that believes that they have been discriminated against or have suffered harassment or victimisation can raise this by using the procedures that are contained in the Dignity at Work policy. All complaints will be dealt with seriously, promptly and confidentially. 

Anyone who believes that they have been discriminated against or have suffered harassment or victimisation in relation to the services we provide can raise this by contacting the Patient Advice and Liaison Service (PALS) on 0800 9230107